Effective date: August 8, 2023

Update Date: December 11, 2023

Shenzhen Yueying Industrial Co., Ltd. (hereinafter collectively referred to as "we") is committed to protecting your personal privacy. This Privacy Policy (hereinafter referred to as "this policy") describes how we deal with personal data and protect information privacy during your use of the following services, products and related mobile applications (collectively referred to as "products").

TinoSec app

When you interact with our products, you must carefully read this Privacy Policy and understand the purpose and security measures of our collection and processing of your personal data, including how we use, store, share and transfer personal data. In this policy, you can implement your privacy rights, access rights, deletion rights, etc. of personal data through our instructions.

When you agree to this privacy policy, or start and continue to use our products or services in an appropriate way, and do not contact us in an appropriate way to express a contrary opinion, we will consider that you fully understand and agree to this policy. During the reading process, if you have any questions, comments, suggestions or complaints, please contact us through the following contact information: support@tinosec.com

Definition

Personal information:

Electronically or otherwise recorded information that can be used alone or in combination with other information to identify individuals or reflect specific personal activities.

Personal sensitive information:

Including personal biometric data, communication records and contents, health information, transaction information, and accurate location information. When we provide you with specific products or services and involve the collection of personal sensitive data, we will obtain your consent through a significant and clear notice before collecting your personal sensitive data.

Intelligent devices:

Refers to non-standard computing devices produced or manufactured by hardware manufacturers, which have human-machine interfaces and can transmit information through wireless networks, including intelligent household appliances, intelligent wearable devices, intelligent air purification devices, etc.

Application:

Refers to the mobile application provided by Shenzhen Yueying Industry Co., Ltd. which can help end users remotely control intelligent devices and connect to the supplier's Internet of things (IOT) platform

The information you voluntarily provided to us

Account data:

When you register or log in to our account, we will collect your account number and contact information, such as your email address, phone number, user name and login credentials. During your interaction with our products, we will further collect the nickname, avatar, country code, language preference or time zone information in your account.

Feedback:

When you use the feedback and suggestion function in our products, we will collect your email address, mobile phone number and feedback content in order to deal with your problems and equipment failures in a timely manner. At the same time, according to different application products and services, we will collect corresponding and necessary personal information to provide you with products and services.

Information collected based on the additional functions:

In order to provide you with more convenient and better products and / or services and strive to improve your experience, we will collect and use your personal information in the following additional services provided to you. If you do not provide this information, it will not affect your use of the basic services of [TinoSec app], but you cannot obtain the user experience brought by these additional services. These additional services include:

Additional services based on location information:
When you enable the location function of mobile devices through system authorization and use location-based services, we will collect and use your location information so that you can use [TinoSec app] to distribute networks with smart devices. And when you use our specific products or services (such as weather services), based on your consent, we will collect real-time accurate or inaccurate geolocation information about you. You can turn off the location service in the system of your mobile device and stop our collection of information about your location.
Camera / camera based add-on services:
You can use this function to scan the code after turning on the camera / camera permission, which is used to add the equipment you purchased, shoot videos and other functions. Please know that even if you have agreed to turn on the camera / camera permission, we will only obtain information when you actively scan the code, shoot, etc. to use the camera / camera.
Additional services for image / video access and upload based on photo album (image library / Video Library):
You can use this function to upload your photos / pictures / videos after opening the photo album permission, so as to realize the functions of changing avatars, reporting equipment use problems and providing certificates. When you use avatar and other functions, we will not recognize this information; However, when you report a device usage problem, we will locate your problem through the photos / pictures you upload.
Additional services related to microphone based voice technology:
You can use the microphone to realize voice functions after you turn on the microphone authority, such as shooting video, waking up the voice assistant, etc. in these functions, we will collect your voice information to identify your command needs. Please know that even if you have agreed to turn on the microphone permission, we will only get voice information through the microphone when you actively click the microphone icon in the app or record video.
Additional services based on storage permissions:
We apply to you for this permission in order to ensure the stable operation of the client. After you turn on the permission that we can read / write to your device storage, we will read or write necessary information such as pictures, files, crash log information from your device storage space to provide you with functions such as information publishing or local recording of crash log information.

You understand and agree that the above additional services require you to open the access rights of your location information (geographical location), camera (camera), photo album (Picture Library), microphone (voice), address book, calendar and / or phone status in your device, so as to realize the collection and use of the information involved in these rights. You can check the status of the above permissions one by one in your device settings, and you can decide whether these permissions can be turned on or off at any time.

Please note that by opening any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, you cancel the authorization. We will no longer continue to collect and use relevant personal information based on the corresponding permission, nor can we provide you with the services corresponding to this permission. However, your decision to close the permission will not affect the previous information collection and use based on your authorization.

Information we collect automatically

Device information:

When you interact with our products, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and ensure the security of your account, we will automatically collect device information, device model, operating system, device hardware serial number (refers to a string of strings programmed into the device by the device manufacturer as the unique identifier of the device), Android ID Login IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log file and mobile network information.

Usage data:

During your interaction with our website and services, we will automatically collect usage data related to accessing, clicking, downloading, sending / receiving messages and other uses of our website and services.

Log information:

When you use our application, the system and exception logs will be uploaded, including your IP address, language, version of the operating system, date or time of access, etc.

Please note that separate equipment information and service log information are information that cannot identify a specific natural person. If we combine this kind of non personal information with other information to identify the identity of a specific natural person, or combine it with personal information, during the combined use, this kind of non personal information will be regarded as personal information. Unless otherwise authorized by you or stipulated by laws and regulations, we will anonymize and de identify this kind of information.

Location information:

When you enable the location function of mobile devices through system authorization and use location-based services, we will collect and use your location information so that you can use the TinoSec app application to distribute the network with smart devices. And when you use our specific products or services (such as TinoSec APP), based on your consent, we will collect real-time accurate or inaccurate geographic location information about you. You can turn off the location service in the system of your mobile device and stop our collection of information about your location.

Information about smart devices

Basic information of smart devices:

When you use smart devices connected to our products or services, we will collect basic information about smart devices, such as device name, device ID, online status, activation time, firmware version and upgrade information.

Information reported by smart devices:

According to the different smart devices you choose to connect with our products or services, we will collect the information reported by your smart devices.